Answers without delay
Gamba Casino contact and support channels
Reach live chat, e-mail or phone any hour of the day or night, and a person answers in minutes.
Start live chat
Open to players aged 18 and over. Full terms on site.
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Talk to a human
Choose the channel that fits your question
Start a chat
Live chat suits anything urgent, from a stuck withdrawal to a bonus that did not land, and agents reply in about three minutes around the clock. Keep your account open in the next tab.
Gamba Casino e-mail support
E-mail [email protected] fits paperwork: statements, verification questions and anything you want in writing, with a typical answer inside two hours, day or night.
A voice in two minutes
Call +61 2 5901 3423 (AEST) when you want a voice on the line about a payment or a login problem, and expect someone to pick up in roughly two minutes.
Gamba Casino down under
Playing from Australia, helped on Australian time
Reach us
Australian phone: +61 2 5901 3423; Support time zone: AEST; Languages: English, German, Finnish, Norwegian; Support e-mail: [email protected]
Supervision
Regulator: Malta Gaming Authority, MGA/B2C/531/2019
Help first
Gambling help: Gambling Help Online, Lifeline Australia, BetStop National Self-Exclusion Register
Skip the first reply
Details in hand beat a long wait
Your support checklist
Screens open, so note these down before a chat or call begins.; Registered e-mail address on the account; Any pending withdrawal reference number; Screenshot of the game or error; Dates and times of the deposits; Payment method last four digits
Sorted by desk
Department addresses at a glance
Account
General support questions: [email protected]; Document verification checks: [email protected]
Money
Deposits and withdrawals: [email protected]
Elsewhere
Complaints and disputes: [email protected]; Personal data requests: [email protected]; Business and partnerships: [email protected]
Gamba Casino hours
Quiet desk or busy desk, the clock holds
Live chat
Chat open: available around the clock; Chat first reply: 3 minutes; Time zone: AEST
E-mail
E-mail address: [email protected]; E-mail reply: 2 hours
Phone
Phone number: +61 2 5901 3423; Phone wait: 2 minutes
Nothing is moving
Take it up with Gamba Casino first
Gamba Casino complaints inbox
Write to [email protected] with your account e-mail, the dates, and what you expected to happen. Keep the thread intact, since each message builds the record.
Gamba Casino first response
A person reads the thread and answers on the substance. If the reply misses again, say so in the same thread rather than opening a new one.
Where does it go next?
Unresolved after that swap of messages, you may take the matter to the Malta Gaming Authority, the regulator named here, with your thread as evidence.
Fast answers
Not the long version, the short one
How long does Gamba Casino take to verify my account?
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Documents land on a desk that reviews them within forty-nine hours, and most clear well before that. Opening a chat afterwards is the quickest way to hear where yours sits. Until the check ends, withdrawals sit on hold.
How long until you shut down my player account?
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Your account can go quiet whenever you ask, and no cooling-off period is attached. Ask on chat or by e-mail and the closure runs from the moment it is applied. Come back later and a fresh check of your documents starts.
Do I need a reason to request my personal data?
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Nothing stops you asking, and no reason is needed. A note to [email protected] covers both a copy of what we hold and a request to erase it. Identity is confirmed first, so the request stays with you.
What if I want to write in a language you barely speak?
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Four tongues cover the desks: English, German, Finnish and Norwegian. An Australian player is answered in English as a matter of course. Other languages may be handled through a translation relay with longer waits.
Do I need to call during business hours only?
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Nobody clocks off at six. Live chat, e-mail and the Australian line all run around the clock, every day of the week, in AEST. A query at three in the morning gets the same desk as one at noon.
Do I need to send my password so you can find me?
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An e-mail address and your player name are enough to find the file. Never send a password, and no one here will ask for one. A payment reference helps if the question concerns a deposit or a withdrawal.
Checking the licence
Know whose licence you play under
Company
Legal name: Gamba Casino Limited; Company number: C-19184 (Malta); Address: 22 Triq San Gorg, St Julian's, STJ 3109, Malta
Licence
Regulator: Malta Gaming Authority; Licence number: MGA/B2C/531/2019
Written contact
Support e-mail: [email protected]